Have a general question about our product? Scroll below to view our Frequently Asked Questions. If your question is still unanswered visit our Contact Us  page and our Customer Service Team will respond to your inquiry shortly.

Have a question on Shipping or Products ordered through the website? You can submit your question on our Contact Us  page or you can click here to email our Ecommerce team directly.

Where can I find allergy information?

Frankford Candy lists allergen warnings on the outer consumer packaging. The allergen statement can be found towards the bottom of the package. To help, here are three examples of possible statements:

  • Contains milk & soy 
  • Manufactured on shared equipment that processes wheat & peanuts 
  • Manufactured in a facility that processes wheat & peanuts 

All applicable statements are listed on our packaging. If an allergen statement is not listed, the product is free of the 9 major allergens, including: peanuts, tree nuts, shellfish, fish, milk, egg, wheat, sesame and soy.

Where can I buy Frankford candy?

Looking to buy our items?
We have a list of stores that will help you in your search! Our candy is available at most major retailers including the folllowing: Walmart, Target, CVS, Walgreens, Rite Aid, Five Below, Dollar Tree, Dollar General, Family Dollar, 7-11, grocery stores and many more. Email us at info@frankfordcandy.com if you’d like more details.

How do I buy product in large quantities?

If you are looking to place a large order of product, please contact us directly at website@frankfordcandy.com and we would be happy to discuss options for large orders with you.

I want to buy a Frankford product but I don't see it on your website?

We have many more items available in our inventory than are offered on our website. If there is a particular item you are hunting for but can't find online, please email us directly at website@frankfordcandy.com to discuss options. Thanks!

What is Frankford's Quality Procedures?

Frankford Candy is dedicated to high quality and follows strict factory and product safety testing standards to bring you great tasting candy. Our Quality Assurance team continually inspects production processes, ingredients, and packaging material to ensure that every product sold meets or exceeds FDA and other regulatory requirements.

Is the green gummy in Krabby Patties a lettuce or a pickle?

One of our most comment questions is whether the green gummy in our Krabby Patties gummies is meant to represent lettuce or a pickle. Well...you guessed it.  It's Lettuce!

Want to learn more about Krabby Patties? Go here and watch this fun video on YouTube created by Nickelodeon.

I need help with my order.

Contact customer service here.